Salesforce AI

Admin craft plus Agentforce

For people who want CRM careers with an AI edge. You learn Administrator fundamentals first, then Agentforce, then package the work for certification and interviews.

Who it is for: Career switchers and current Salesforce users adding AI

Sequence

1. 1

   Salesforce Admin

   Data model, security, and org setup.

2. 2

   Flow

   Declarative automation that Agentforce and users depend on.

3. 3

   Reports

   Dashboards and data quality that make AI features trustworthy.

4. 4

   Agentforce

   Design topics, actions, and grounded CRM assistants.

5. 5

   AI projects

   Capstone org you can demo in interviews.

6. 6

   Certification

   Administrator exam-oriented review (exam itself is scheduled with Salesforce).

7. 7

   Placement

   Resume, mock interviews, and role mapping to Admin / Agentforce consultant openings.